About

Loftus Caravan City

A Famous Landmark for

New & Used Caravans, Trailers, Tents & Camping Accessories in Randburg, Gauteng

Central to Sandton, Northern Suburbs & Roodepoort, West Rand

OUR GOAL

Loftus Caravan City strives to:

• Provide Customers with good quality products and service
• Ensure that all Customers feel welcome
• Assist Customers with making the best memories with their caravans

WHO WE ARE

Loftus Caravan City is a distinguished landmark in the Randburg area, situated on the corner of Republic Road and Rabie Street. Loftus Caravan City is a well-known Caravan Dealer in the caravan community across South Africa, and especially in Gauteng and surrounding provinces.

Loftus Caravan City is an authorised Caravan Dealer for quality brands such as:

Okto Caravans, Bush Lapa Caravans, Nayela Caravans, EdgeOut Teardrop Caravans, and Swift Caravans (imported from the UK). Many industry publications have regularly referred to Loftus Caravan City as the “Biggest Selling Dealer in South Africa”.

Loftus Caravan City also sells a wide variety of pre-owned caravans which include brands such as:

Jurgens, Sprite, Gypsey, Safari, Sensation, Quantum, Conqueror, and many more.

Loftus Caravan City aims to have caravans to suit most customer budgets.

With a 5-star graded workshop, Loftus Caravan City provides quality services, repairs, modifications and customizations to our customers. Our experienced and knowledgeable staff together with quality products ensures that customers receive the best possible service. Loftus Caravan City’s workshop is also an approved repairer with most South African Insurance companies.

 

The Loftus Caravan City LeisureWorld camping shop is well stocked with camping equipment, caravan accessories and caravan parts. From gadgets and portable solar panels to caravan tents and dome tents, our shop is here to assist with all your camping needs. Visit our LeisureWorld shop and start enjoying the outdoors even more.

Over the years, Loftus Caravan City has received many franchise and industry awards, such as:

• The coveted Customer Satisfaction Index award, an award where customers are canvassed for their opinion on service
• Best Caravan at the 4×4 & Outdoor Show
• LeisureWorld Top Volume Dealer Award
• Jurgens Ci’s Dealer of the Year
• Jurgens Ci Category A Top Volume
• Gypsey’s Top Volume Dealer
• Jurgens Ci’s Top Overall Trailer Sales
• Safari’s Top Volume Safari Trailers
• Cara-Sure’s Dealer of the Year
• Campworld National Top Volume Awards

Our Story

In 1988 brothers Woody, Neil and Joel Loftus, together with their father (Joel Snr), began the Loftus Sprite Dealership which originally only sold the Sprite Caravans. The family has always placed an emphasis on providing customers with personal attention and a high level of service from the very beginning, and building a good reputation within the caravan industry. Attention has also been given to promoting the Dealership at shows and exhibitions, as well as advertising regularly in key publications.

“I believe one of the reasons for our success is the fact that we understand what our customers need. We take our service even further and for us it is important to develop solid, lasting relationships with customers, treating all customers the same, no matter how big or small their purchase is.” (Woody Loftus)

In 1994 Loftus Caravan City was also awarded the Gypsey dealership and became the first dealership in the country to be awarded both brands. Loftus Caravan City then became the first multi-franchise dealer when it was awarded the Jurgens dealership in 1995.

Despite the widely held belief in the business world that you should never work with family, Woody, Neil and Joel have proven their strong and formidable partnership.

“We all have our area of expertise. Joel focuses on sales; I am more technically minded, so I focus on the workshop and repairs side; while Woody gets involved in all aspects of the dealership.” (Neil Loftus)
Woody, Neil and Joel believe that their combined passion for caravanning and the leisure industry is another reason for Loftus Caravan City being a successful Dealership.
“This is a great industry to work in. You can really get excited about the product as it is a pleasurable, family orientated item that we are selling.” (Joel Loftus)
Late in 2017, with various shifting in the industry, Loftus Caravan City was appointed as the Gauteng Dealer for Bush Lapa Caravans, followed by Okto Caravans and Stealth Caravans in 2018. Loftus Caravan City also began importing the Swift caravans from the UK in 2018, with the first models (the Atlantic and the Coastline) being launched at the Caravan & Outdoor Show in February 2018. Around this time, Loftus Caravan City also became one of the largest LeisureWorld camping shops across South Africa.
Covid-19 struck South Africa in 2020, and while our whole country faced many challenges that year (especially during the period of “hard lockdown”) our staff continued to work hard and promote our products using social media and online advertising platforms. As a direct result of our staff’s efforts, when Loftus Caravan City re-opened its doors, we were able to “hit the ground running” and continue providing the same quality products and services to our customers.
In October 2021 Loftus Caravan City welcomed Nicole Ostrom as a shareholder. Nicole has worked at Loftus Caravan City since 2010, starting as a bookkeeper and growing into various other roles as well, such as importing and marketing to name a few. Nicole shares the same passion for the caravan industry and lifestyle, as well as the focus and dedication towards customer service. She is active behind the scenes and is full of ideas to promote growth for both Loftus Caravan City and the caravanning industry.
“I am privileged to join such a dynamic and valuable management team. I have learned a great deal from working with Woody, Neil and Joel Loftus over the past 11 years and am dedicated to continue learning from their experience and knowledge as we further grow and develop our shared passion for the caravan industry and the service we provide to our customers.” (Nicole Ostrom)
All four owners agree that the running of the business is a team effort – staff included – and they could not do it without the excellent support they receive from their 35 employees. Woody, Neil, Joel and Nicole are constantly looking at ways to improve the dealership; working together with their staff to drive innovation, uniqueness and improvement.
“Looking towards the future, our plans are to continuously investigate ways to improve our service and hopefully expand, so that we can increase our parking area. Our biggest concern is our clients. They always come first.” (Woody Loftus)
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